Contact

Get in Touch

We'd love to hear from you! Whether you have a question about an order, need help finding a specific card, or just want to talk Pokémon, our team is here to help.

Customer Support

Email: support@pokemongems.co.uk

Response time: within 1–2 business days

Business Address

Pokémon Gems Ltd
60 Brynna Road
Cwmavon
Port Talbot
Wales, SA12 9LL

Company Number: 17198363

Before You Reach Out

For faster answers, check our Shipping Policy and Returns pages — many common questions are covered there.

Contact Form

We aim to respond to all enquiries within 1–2 business days.